Here are the list of the most common question we have recieved from our clients. If you can not find the answer you are looking for, please use the contact link or submit a ticket in your control panel:
1. Who can use the system?
Everyone who is at least 18 years old.
2. I have some Bitcoins. How do I sell it?
Login to your account and click on Bitcoin Transfer. then put the amount of Bitcoin you have and leave the Bitcoin ID blank. add your banking information and submit the form.
3. What countries do you work with?
All countries Worldwide Except: North Korea, Cuba, Sudan, Saudi Arabia.
4. My country's banks are not connected to Swift. What can you do to send the money?
We have many options. We can use Western Union account instead. If you have no western union in your area, then we can use a veriety of private agencies that do the transfers.
5. How much of the money do I lose before getting my cash?
In most cases, the buyers have recieved about 70% of the cash after all the expenses. That is because You will lose 25% for Danish Tax, and about 10 percent for the transaction. If you need your money in a currency other than Danish Kroner or Euro, then you will probably be charged a little bit for the currency exchange in your country.